GTLTelecoms
GTL CONNECT // VOIP & PABX

Business Phone Systems
Without the Telkom Bill.

VoIP phone systems engineered to cut call costs. Cloud or on-premise PABX, auto-attendant, call recording, mobile app, and CRM integration.

Why VoIP

What is VoIP?

Voice over IP (VoIP) sends your phone calls over the internet instead of traditional phone lines. The result is dramatically lower costs, better call quality, and features that traditional PABX systems charge thousands for.

South African businesses are switching to VoIP in record numbers. With Telkom line rental at R150–R350/month per line plus per-minute charges, the savings are immediate and substantial. VoIP also enables remote work — your team can take calls from anywhere with an internet connection.

Key Benefits

  • Save 50–70% on monthly phone costs
  • Unlimited local calls on all plans
  • Auto-attendant, call recording, voicemail to email
  • Mobile app — your desk phone anywhere
  • No hardware needed for cloud PABX
  • Scale up or down instantly
  • Number porting — keep your existing numbers

Cost comparison

Traditional vs VoIP

See how much your business could save by switching from Telkom to GTL VoIP.

FeatureTraditionalGTL VoIPSaving
Monthly line rentalR150–R350/lineR15–R99/userUp to 70%
Local callsR0.65–R1.20/minIncluded in planUnlimited
National callsR0.85–R1.50/minR0.50/min or includedUp to 60%
International callsR5–R20/minR0.50–R2/minUp to 90%
Hardware requiredPABX box (R5,000+)Cloud — none neededR5,000+
ScalingNew lines = new wiringAdd users instantlyZero downtime
Remote workForwarding feesMobile app freeFull mobility
MaintenanceTechnician visitsManaged by GTLIncluded

Features

Enterprise Features. SMB Pricing.

Auto Attendant (IVR)

Professional greeting with menu options. Route callers to the right department automatically.

Call Recording

Record every call automatically or on-demand. Store in the cloud for compliance and training.

Mobile App

Take your desk phone anywhere. iOS and Android apps let you make and receive calls on the go.

Voicemail to Email

Missed a call? Voicemail is transcribed and sent to your email as audio + text. Never miss a lead.

CRM Integration

Pop customer records on incoming calls. Integrate with Salesforce, HubSpot, Zoho, or your CRM.

Call Analytics

Real-time dashboards showing call volume, wait times, missed calls, and agent performance.

VoIP Plans

Simple, Affordable Pricing

No hidden fees. No lock-in. All plans include free setup and number porting.

Starter

R99/mo

1–5 users

Essential voice for small teams

  • 1 SIP trunk included
  • Local calls included
  • Mobile app access
  • Standard support
  • No contract
Select Starter
MOST POPULAR

Business

R299/mo

5–20 users · R15/user

Full PBX for growing companies

  • 5 SIP trunks included
  • Unlimited local calls
  • Auto-attendant (IVR)
  • Call recording
  • Priority support
Select Business

Enterprise

R599/mo

20+ users · From R10/user

Custom VoIP for large orgs

  • Unlimited SIP trunks
  • Unlimited local & SA mobile
  • CRM integration
  • Analytics dashboard
  • Dedicated account manager
Select Enterprise

Deployment

Cloud or On-Premise

Choose the deployment model that fits your business. We manage both.

Cloud PABX

No hardware needed
  • Hosted in our data centre
  • No maintenance required
  • Scale up/down instantly
  • Works with any internet
  • Monthly per-user pricing
  • Automatic updates

On-Premise PABX

Full control
  • Hardware in your office
  • One-time investment
  • Works without internet
  • Custom integrations
  • Full network control
  • GTL-managed maintenance

FAQ

VoIP Questions Answered

Do I need special phones for VoIP?

No. You can use SIP-compatible desk phones (from R500), our mobile app on iOS/Android, or a softphone on your computer. Most modern IP phones work with our system.

How much can I save compared to Telkom?

Most businesses save 50–70% on monthly call costs. Line rental drops from R150–R350/line to R15–R99/user. Local calls are included. International calls drop from R5–R20/min to R0.50–R2/min.

Will my existing numbers work?

Yes. We handle number porting for South African landline and mobile numbers. The process takes 5–10 business days and we manage the entire transition with zero downtime.

Can I keep my business running during the switch?

Absolutely. We set up the new VoIP system in parallel with your existing phones. Once everything is tested and confirmed, we port the numbers. No downtime, no lost calls.

What internet speed do I need for VoIP?

Each concurrent call needs approximately 100 Kbps. For 10 simultaneous calls, you need about 1 Mbps. Any fibre or wireless connection from GTL is more than sufficient.

Do you offer call centre solutions?

Yes. Our Enterprise plan includes IVR, queue management, skill-based routing, call recording, real-time analytics, and agent dashboards. Pay per seat, scale on demand.

Get started

Switch to VoIP Today

Free consultation. We handle number porting and setup. No downtime.